FURY
STORE

This Acceptable Use Policy sets out the rules for using FuryStore and the services we offer. Using our website or placing an order means you accept these rules.

1. Why This Policy Exists

It keeps FuryStore safe and usable for everyone: our customers, our team, and the partners we rely on to deliver orders.

2. Using FuryStore Fairly

You're free to use FuryStore for lawful, legitimate top-ups and purchases. Use the site honestly and don't interfere with how it works for other customers.

3. What's Not Allowed

You agree not to:

• Use FuryStore for anything illegal or fraudulent.
• Submit false, stolen, or borrowed personal details.
• Pay with a card, account, or payment method that isn't yours to use.
• Try to access our servers, databases, or admin systems without permission.
• Probe for exploits, reverse-engineer, or otherwise disrupt the platform.
• Upload malware, bots, or anything designed to cause harm.
• Undermine the security or uptime of our website.
• Run scripts or automated tools against our services without written approval.
• Try to bypass wallet, payment, or identity checks.
• Resell FuryStore's services outside the terms we've agreed to.
• Pretend to be someone else, or another business.
• Break any law that applies to your use of the site.

4. Your Account

You're responsible for:

• Keeping your login details private.
• Making sure your account information stays accurate.
• Anything that happens under your account.

5. Keeping Orders Genuine

To protect customers and our business, we may:

• Confirm your identity or payment details before fulfilling an order.
• Hold a transaction for review if it looks unusual.
• Ask for extra proof of payment when needed.
• Decline or cancel an order we believe is fraudulent, without advance notice.

6. Ownership

Everything on this site, text, graphics, code, logos, and layouts, belongs to FuryStore or the party we licensed it from. Copying or reusing it without permission isn't allowed.

7. If This Policy Is Broken

Depending on the situation, we may:

• Suspend or close your account.
• Cancel orders still in progress.
• Limit or remove your access to FuryStore.
• Decline to process future orders from you.
• Report illegal activity to the relevant authorities where the law requires it.

8. Our Liability

FuryStore isn't liable for losses that result from someone breaking this policy or misusing our services.

9. Updates

We may update this policy at any time. Continuing to use FuryStore after a change means you accept the updated version.

10. Get in Touch

Website: furytopup.com
WhatsApp: +94 71 173 6000

Questions about this policy? Reach our support team using the details above.

Your privacy matters to us. This policy explains what information FuryStore collects, how we use it, and how we keep it safe.

1. What We Collect

Depending on how you use FuryStore, we may collect:

• Your name
• Email address
• Phone number
• Game account or player ID details needed to complete an order
• Payment details relevant to processing your order (never full card credentials)
• Device, browser, and IP information
• Anything you share with us directly through support

2. What We Use It For

Your information helps us:

• Fulfil and deliver your orders
• Confirm payments and catch fraud
• Support you when you need help
• Improve FuryStore's products and experience
• Send updates about your orders or account
• Meet our legal obligations

3. Payments

We never store banking passwords, card PINs, or CVV codes. Payments go through the payment channels we support, such as wallet, bank transfer, or EZ Cash.

4. Cookies

FuryStore may use cookies to keep the site working smoothly, remember your preferences, and understand how the site is used. You can disable cookies in your browser, though some features may stop working properly.

5. Sharing Your Information

We don't sell or trade your personal information. We only share it when:

• A trusted partner needs it to complete your order
• A payment provider needs it to process a transaction
• The law requires it
• It's necessary to protect our rights or security

6. Keeping It Secure

We take reasonable technical and organisational steps to protect your data. No online system is ever completely risk-free, but we work to keep yours as safe as possible.

7. How Long We Keep It

We hold on to information only as long as we need it, to deliver services, keep transaction records, resolve disputes, or meet legal requirements, after which it's deleted or anonymised.

8. Other Services We Link To

FuryStore may link to third-party sites or use third-party tools. Their privacy practices are their own, not ours.

9. Your Rights

Where the law allows, you can:

• Ask what information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to certain uses of your data
• Reach out with any privacy question

10. Children

FuryStore isn't aimed at children. If we learn we've collected information from a child without proper consent, we'll take steps to remove it.

11. Updates

We may revise this policy from time to time. Changes take effect as soon as they're published here.

12. Get in Touch

Website: furytopup.com
WhatsApp: +94 71 173 6000

Questions about how your information is handled? Reach our support team using the details above.

Thanks for shopping with FuryStore. Please read this Refund Policy before placing an order.

1. Digital Delivery

Everything FuryStore sells is a digital product or service. Because delivery is instant, orders are generally treated as final once placed.

2. When a Refund Might Apply

We'll consider a refund if:

• Your order couldn't be completed because of an issue on our end.
• You paid, but the product or service was never delivered.
• You were charged twice for the same order.
• The item you ordered turns out to be permanently unavailable.

3. When a Refund Won't Apply

We won't issue a refund if:

• You entered the wrong player ID, UID, email, username, or other required detail.
• The order has already been delivered successfully.
• You simply change your mind after ordering.
• You purchased the wrong item, package, or plan.
• The delay came from maintenance, a supplier, a game server, or another third party outside our control.
• You broke our Terms of Service.

4. How We Review Requests

Every refund request gets a proper look. We may ask for extra proof of payment before making a final call.

5. How Long It Takes

Approved refunds usually land within 3 to 14 business days, depending on your payment method and financial provider.

6. Chargebacks

Filing a false or fraudulent chargeback can lead to your account being permanently suspended.

7. Service Hiccups

Short-term technical issues, planned maintenance, or delays from suppliers and third parties don't automatically qualify for a refund.

8. Our Discretion

FuryStore can decline a refund request that doesn't meet the conditions above.

9. Updates

We may revise this policy at any time. Continuing to use FuryStore means you accept the latest version.

10. Get in Touch

Website: furytopup.com
WhatsApp: +94 71 173 6000

Need help with a refund? Reach our support team using the details above.

This Cancellation Policy explains when an order placed on FuryStore can be cancelled.

1. Cancelling an Order

You can ask us to cancel an order only before it's been processed or delivered. Once processing starts, or delivery is complete, it can no longer be cancelled.

2. Instant Deliveries

Most FuryStore orders are delivered automatically and instantly. Once that process begins, it can't be stopped.

3. Requesting a Cancellation

Contact our support team as soon as you can if you need to cancel. We'll check your order's status, but a request doesn't guarantee the order can actually be stopped.

4. When We Can't Cancel

We won't be able to cancel an order if:

• It has already been delivered.
• It's currently being processed.
• You provided incorrect order details.
• You've simply changed your mind after processing started.

5. When FuryStore Cancels an Order

We reserve the right to cancel an order if:

• We suspect fraud or suspicious activity.
• Payment can't be verified.
• The item ordered becomes unavailable.
• A pricing or technical error occurred.
• The order breaks our Terms of Service.

If we cancel an order after payment because we're unable to deliver it, we'll issue a refund in line with our Refund Policy.

6. Delays Aren't Automatic Cancellations

Maintenance, supplier issues, payment checks, or third-party delays don't automatically make an order eligible for cancellation.

7. Refunds After Cancellation

If an order is cancelled before processing begins, any refund follows our Refund Policy.

8. Updates

We may revise this policy at any time. Continuing to use FuryStore means you accept the latest version.

9. Get in Touch

Website: furytopup.com
WhatsApp: +94 71 173 6000

Questions about a cancellation? Reach our support team using the details above.